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2.3 Based on 56 reviews
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  • Customers like
    • Price 2
    • Food was great 1
    • Wonderful atmosphere 1
  • Customers don't like
    • Bad customer service 4
    • Food 2
    • Slow service 2

This restaurant just opened up new in Dayton Ohio so I went to see what it was like very nice building lots of people to wait on you I was just disappointed in the hamburger well actually cheeseburger it might as well have been a bun with lettuce tomato and onion because the beef that was on it was so small it actually fell out of the sandwich. Bringing me Diet Coke's every five minutes I was there maybe 20 minutes and I had three Diet Coke's... Read more

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  • From mobile
  • Jul 18
  • #884514

This compliant is about a black waitress named Audra. She is rude and crude and should be kept away from the public. She has a smart mouth and talks about the rest of the staff on the floor.

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First off the hostess kept trying to give me a booth after I told her twice I wanted a table finally got a table ordered an appetizer and the plates were all dirty. Then ordered my food waited and hour then when I got the food order was completely wrong the burger looked like it was left over from someone who didn't eat it and staff acted like it was my fault they messed up I spoke to a manager she acted as if she didn't care what so ever so... Read more

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Went to chedders waited 40 min for a table friends of ours had already been there waiting for a table for 6 they finally cleaned a table big enough for us and we thought sure it was for us but no for someone else and we kept seeing big groups ahead of us being seated so we walked out after finding out the table wasn't ours and the didn't give us a thing to know when we did get a table and everyone else got one Read more

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  • From mobile
  • Jun 21
  • #869651

Walked through the restaurant all the way to the opposite end. Two extremely loud tables of adults and children were near us, many times dropping plates, etc. Summer menu selection menu really lacked! It will be a while before i return.

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I have been eating at Cheddars in Lansing Michigan for several years and for the last couple of months the service has been terrible. My family usually eats here at least 2 times a week. But I have a complaint and it is every time we come in to eat it is always something missing, the food is cold, or we have a bad server. We have complained and our food has been replaced several times because of their errors. We went tonight and the... Read more

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I was sat what was supposed to be a large party of 15 at two separate booths...my partner couldn't help...I told Amanda the manager help I was I'm the weeds....just needed little help...she took the Orders, transferred the table to her favorite server that did nothing Servicewise to earn the tip...end of the night..Liz and I had a converstion, she had no knowledge of the hostess giving my table way, and the taxes I paid on. I am a month new,... Read more

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We eat at Cheddars at least once a week. In the past few months, the service and food have taken a nose dive. I complained a couple of months ago and received an apology, coupons, and promise to do better. This is my last review. If things don't improve you will lose my business and my family's business. The food is over cooked. My shrimp tastes like rubber and has not been de-veined. Today our waitress brought our appetizer with no plates to... Read more

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My family and I visited Cheddars on Springdale in Cincinnati, OH on May 8, 2016 (Mother's Day). This was a double celebration given that in addition to it being Mother's Day we were also celebrating my Nephew's Graduation from Xavier University. We placed what was initially indicated as a party of 13 on the wait list which was explained to us to be 1 hour which was understandable given the date. Later, because we misinterpreted the number of... Read more

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  • From mobile
  • Apr 27
  • #837352

Food was horrible service was poor and mgnt. was rude as well. Didnt bother to do do anything except go find out why from kitchen staff. Well i will never eat at another Cheddars ever. If management had been nicer maybe but how can u expect better food or service if the authorative figure dosent offer anny better.

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