As a tax preparer, I often run into clients not having W-2 forms from employers. Usually in less than 5 minutes, I am able to contact the company and have those forms sent via email. I have now spent close to 45 minutes just trying to find a WORKING corporate number for Cheddar's Restaurant. From their website, the only way to contact them is with their web based form and wait for a reply. Since over 45% of Americans either have no internet connection at their disposal, no email address to respond to, or no knowledge of computers AT ALL, Cheddar's Restaurant fails miserably in accepting this fact. This, on its face, is DISCRIMINATION! Considering the types of people who frequent the restaurant chain, the company should be aware of this -- and it appears that they do, by limiting guest complaints to only those with email capability, which is less than 25% of its customer base. I am glad I got food poisoning on my first Cheddars visit and have never had to return. 1293e85



  Comments (3)
1. Written by Heather on February 22, 2012 from atlanta, georgia, US
I have filled out the request from their website already 5 times to receive my W-2 and still haven't received anything. This is the second year in a row where I had to struggle just to get my W-2 from Cheddar's. Last year I even was forced to file an extension. And I called the number you posted and no answer. I am definitely going to file a complaint with the IRS, this is not my job to search for my W-2 which is supposed to have been mailed to me.
2. Written by Allison on February 9, 2012 from dallas, texas, US
Ive been trying to call and get my w2 and have been treated rude. This is crap it should not be this hard to get a w2 I mean it is my information. Last year I didnt recieve my w2 until the end of march. this is crap. GET WITH THE PROGRAM CHEDDARS! This is why I quit!
3. Written by Cheddar's Casual Cafe on February 8, 2012 from dallas, texas, US
Our sincere apologies for the difficulties encountered while trying to contact our Restaurant Support Center. If you are still in need of W-2 information, please call or email us directly at: (214) 596-6700 or We appreciate your feedback and are always looking for ways to improve our processes. We look forward to resolving the issue as soon as possible and hearing from you.

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