On hold for the entite 15 minute drive to my local Tulsa Cheddar's to place a pick up order. Placed it as I was parking to go inside so ended up waiting anyways.
I walked in, said I was there for a pick up (so I could pay) and the 3 young hostesses all looked at me like they couldn't be bothered and didn't say anything. I waited there two minutes while they laughed and continued talking as if it was a party. Finally, an older woman walked by and asked if I had a pick up order. Thank God someone was going to help me!
She apologized for my wait on the phone and said no one told her there was anyone on the line. She returned with my food about 15 minutes later. I got home, opened up my food and noticed a few things. I didn't get gravy on my mashed potatoes, my mac and cheese serving was very small and then the best part of my night: I ordered a monster cookie and I didn't get the whole thing because it apparently stuck to the pan?
The server who packed it left a note. $15 thrown down the drain.
My chicken tenders weren't hot either. This is my favorite restaurant and I usually just deal with the slow service, but this horrible visit is definitely going to keep me from going back.
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