Contact Cheddars Customer Service
Cheddars Phone Numbers and Emails
Toll-Free Number:
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(800) 642-7336
Customer Service:
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(214) 596-6700
Cheddars Emails:
Cheddars Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheddars Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheddars is 8006427336. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 30% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Cheddars may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheddars Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheddars is 8006427336. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 30% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Cheddars may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Cheddars mainly because of product/ service, staff and request for information.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cheddars is privacy@darden.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Cheddars Customer Service?
Most Popular Number:
| Total calls: 727 | Issues resolved: 16 | Last call: Jan 24, 2026 |
Contact Information
Cheddars Website:
Cheddars Help Center:
Corporate Office Address:
Fax:
How Good is Cheddars's Customer Service?
Summary of Cheddars Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cheddars?
Product/ Service Question:
- Complaint
- “Pour food”
- “Complaint about service”
Staff Question:
- “Service complaints”
- “Bad service and food quality”
- “Nada service in the restaurante”
Request for Information Question:
- “Support vendor”
- “Looking for my digital gift cards”
- “Concern”
Employment Question:
- “W2”
- “W2 needs”
- “W2 forms”
Cards Question:
- “Customer svc gift card help”
- “Not honoring my gift card”
- “Lost gift card”
Shipping and Delivery Question:
- Carry-out order on Sunday at location in Greenville, SC.
- “Have not received any emails whatsoever from Cheddar's and my bday is September 4th and would love to receive a bday free dessert while we celebrate it y'alls place, I'm an e-member and have not received any promotional emails either”
- “Wrong order from customer pick up.”
Payments and Charges Question:
- “Because my entire order was messed up when I picked it up, I was informed I wouldn’t be charged and now I am”
- “I need them to resend my birthday coupon”
- “Debit csrd”
Refund Question:
- “Refund for delivery order”
- “Refund”
- “Complaint about dinning experience and refund”
Account Question:
- “I haven’t received my courtesy email for free chips and queso for signing up.”
- “Need my code for free chips ^ queso”
- “Password issue”
Website/ Application Question:
- “Website not working”
- “App not working”
- “App”
Return/ Replace Question:
- “The year of my birthday is wrong need to change”
- “Tax return 2022”
- “Cheddars won't return my daughters tablet”
Activation/ Cancellation Question:
- “Cancel an extra ecard I only wanted 1”
Other Question:
- “Missing drinks ordered”
- “Really bad acidic cookie”
- “Bad dining experience”
Compare Cheddars Customer Service To
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